Feature requests, integrations, and 'quick fixes' all arrive in the same inbox as real bugs. MarginFlow tells them apart automatically.
Development scope creep rarely looks like a new feature request. It looks like a bug report, a Slack message, or a one-line email — until someone tallies the hours.
'This isn't working' turns out to mean 'this doesn't exist yet.' It gets triaged like a bug and built like a bug — for free, like a bug.
The contract covers the core build. A 'can you also connect this to our CRM' request lands mid-sprint and gets absorbed into the current milestone.
Once a site or app ships, the line between 'support' and 'new development' blurs fast — especially when the same Slack channel is used for both.
A five-minute-sounding change ('just move this button') turns out to require new logic, new state, and QA — but gets quoted like a typo fix.
See the full mechanics on the how it works page, or read how SEO and marketing agencies use MarginFlow for retainer creep.